Rising costs? Clunky processes? It's time to refine.

We get it. Your business is held back by inefficient processes. The Friction Fix is a fixed-price service that gives you a clear roadmap to solve them.

Book Your Intro Call

The Hidden Cost of “Good Enough”

Every day your team wrestles with spreadsheets, double entry, and clunky processes. They “work”, but only just. The real cost isn’t the time wasted, it’s the momentum, focus, and profit leaking out of your business.

Spreadsheet Chaos

What feels like “just admin” quickly adds up. Every formula fixed and tab duplicated is time your team could be using to create value, not shuffle cells.

Endless Copy-Paste

Moving data between systems isn’t just boring, it’s risky. Mistakes creep in, time disappears, and your processes start to feel more manual than modern.

Processes Nobody Owns

When workflows “just about work,” no one touches them. Creating bottlenecks that nobody fixes, everyone works around, and productivity erodes.

Go from Friction to Flow with,

The Friction Fix.

Instead of vague consulting and open-ended projects, The Friction Fix gives you a defined framework and a tangible outcome. In as little as four weeks, you’ll know exactly where you’re leaking efficiencies, how much they’re costing you, and get practical steps with an action plan to fix them.

Just £2,999 + VAT (paid upfront)

Peace of Mind, At Last

This isn’t just theory, and it’s certainly not just more consulting. It’s a clear set of deliverables you can hold in your hands and put into action. At the end of the process, you’ll walk away with:

Efficiency Report

A detailed breakdown of where your processes are slowing you down

Benchmark Score

A simple benchmark to measure and track your progress over time.

Action Roadmap

A practical, prioritised plan of quick wins and future improvements.

“The Referrals App has transformed how we process referrals at Psychiatry-UK. The team worked with at an impressive rate, and their knowledge and support was crucial...”

Laura Sawyer · Psychiatry-UK

They have the perfect combination of expertise, patience and humour that makes working together easy. They are creative with solutions to problems and flexible...”

Jenni Field · Redefining Comms

Your Questions, Answered

Time, cost, outcomes – they’re the questions every business leader has. We’ve built The Friction Fix to give you clarity, not confusion. Here are the answers to what’s likely on your mind.

How is this different from consulting?

Traditional consulting is open-ended and often vague. FrictionFix is fixed-price, fixed-scope, and outcome-driven. You’re not buying hours; you’re buying clarity, a report, and a roadmap you can act on immediately.

Do I need technical knowledge?

Not at all. We lead the process and translate everything into plain English. Whether you’re operations-focused or non-technical, you’ll leave with recommendations that make sense and can be actioned straight away.

What happens after the The Friction Fix?

You’ll have a clear action roadmap so you can implement improvements yourself or with your existing partners. If you’d like help beyond that, we can support with implementation, but there’s no obligation.

How long does it take?

Most Friction Fix projects are completed within 3–4 weeks. We focus on delivering clarity fast, without months of meetings or disruption to your team.

What if we’re already “pretty efficient”?

Even the best-run businesses leak efficiency. The Friction Fix gives you proof, through your Efficiency Report and Benchmark Score, so you can see where you are at today and where hidden gains still exist.

Is this just for large businesses?

No. The Friction Fix is designed for small and mid-sized businesses where every hour saved makes a real difference. It’s light-touch, focused, and built to deliver value quickly.

Will this take up a lot of my time?

No. We know your team is already busy. The Friction Fix is designed to be light on your time. We’ll need a couple of short sessions with key people to understand your processes, then we do the heavy lifting. In total, expect just a few hours of your time spread across the 3–4 week process.

Go from Friction to Flow with,

The Friction Fix.

Instead of vague consulting and open-ended projects, The Friction Fix gives you a defined framework and a tangible outcome. In as little as four weeks, you’ll know exactly where you’re leaking efficiencies, how much they’re costing you, and get practical steps with an action plan to fix them.

Just £2,999 + VAT (paid upfront)

© Adapt Digital Ltd. All rights reserved.

Rising costs? Clunky processes? It's time to refine.

The Friction Fix is a fixed-price service that gives you a clear roadmap to solve them.

Book Your Intro Call

The Hidden Cost of “Good Enough”

Every day your team wrestles with spreadsheets, double entry, and clunky processes. They “work”, but only just. The real cost isn’t the time wasted, it’s the momentum, focus, and profit leaking out of your business.

Spreadsheet Chaos

What feels like “just admin” quickly adds up. Every formula fixed and tab duplicated is time your team could be using to create value, not shuffle cells.

Endless Copy-Paste

Moving data between systems isn’t just boring, it’s risky. Mistakes creep in, time disappears, and your processes start to feel more manual than modern.

Processes Nobody Owns

When workflows “just about work,” no one touches them. Creating bottlenecks that nobody fixes, everyone works around, and productivity erodes.

Go from Friction to Flow with,

The Friction Fix.

Instead of vague consulting and open-ended projects, The Friction Fix gives you a defined framework and a tangible outcome. In as little as four weeks, you’ll know exactly where you’re leaking efficiencies, how much they’re costing you, and get practical steps with an action plan to fix them.

Just £2,999 + VAT (paid upfront)

Peace of Mind, At Last

This isn’t just theory, and it’s certainly not just more consulting. It’s a clear set of deliverables you can hold in your hands and put into action. At the end of the process, you’ll walk away with:

Efficiency Report

A detailed breakdown of where your processes are slowing you down

Benchmark Score

A simple benchmark to measure and track your progress over time.

Action Roadmap

A practical, prioritised plan of quick wins and future improvements.

“The Referrals App has transformed how we process referrals at Psychiatry-UK. The team worked with at an impressive rate, and their knowledge and support was crucial...”

Laura Sawyer · Psychiatry-UK

They have the perfect combination of expertise, patience and humour that makes working together easy. They are creative with solutions to problems and flexible...”

Jenni Field · Redefining Comms

Your Questions, Answered

Time, cost, outcomes – they’re the questions every business leader has. We’ve built The Friction Fix to give you clarity, not confusion. Here are the answers to what’s likely on your mind.

How is this different from consulting?

Traditional consulting is open-ended and often vague. FrictionFix is fixed-price, fixed-scope, and outcome-driven. You’re not buying hours; you’re buying clarity, a report, and a roadmap you can act on immediately.

Do I need technical knowledge?

Not at all. We lead the process and translate everything into plain English. Whether you’re operations-focused or non-technical, you’ll leave with recommendations that make sense and can be actioned straight away.

What happens after the The Friction Fix?

You’ll have a clear action roadmap so you can implement improvements yourself or with your existing partners. If you’d like help beyond that, we can support with implementation, but there’s no obligation.

How long does it take?

Most Friction Fix projects are completed within 3–4 weeks. We focus on delivering clarity fast, without months of meetings or disruption to your team.

What if we’re already “pretty efficient”?

Even the best-run businesses leak efficiency. The Friction Fix gives you proof, through your Efficiency Report and Benchmark Score, so you can see where you are at today and where hidden gains still exist.

Is this just for large businesses?

No. The Friction Fix is designed for small and mid-sized businesses where every hour saved makes a real difference. It’s light-touch, focused, and built to deliver value quickly.

Will this take up a lot of my time?

No. We know your team is already busy. The Friction Fix is designed to be light on your time. We’ll need a couple of short sessions with key people to understand your processes, then we do the heavy lifting. In total, expect just a few hours of your time spread across the 3–4 week process.

Go from Friction to Flow with,

The Friction Fix.

Instead of vague consulting and open-ended projects, The Friction Fix gives you a defined framework and a tangible outcome. In as little as four weeks, you’ll know exactly where you’re leaking efficiencies, how much they’re costing you, and get practical steps with an action plan to fix them.

Just £2,999 + VAT (paid upfront)

© Adapt Digital Ltd. All rights reserved.

Rising costs? Clunky processes? It's time to refine.

The Friction Fix is a fixed-price service that gives you a clear roadmap to solve them.

Book Your Intro Call

The Hidden Cost of “Good Enough”

Every day your team wrestles with spreadsheets, double entry, and clunky processes. They “work”, but only just. The real cost isn’t the time wasted, it’s the momentum, focus, and profit leaking out of your business.

Spreadsheet Chaos

What feels like “just admin” quickly adds up. Every formula fixed and tab duplicated is time your team could be using to create value, not shuffle cells.

Endless Copy-Paste

Moving data between systems isn’t just boring, it’s risky. Mistakes creep in, time disappears, and your processes start to feel more manual than modern.

Processes Nobody Owns

When workflows “just about work,” no one touches them. Creating bottlenecks that nobody fixes, everyone works around, and productivity erodes.

Go from Friction to Flow with,

The Friction Fix.

Instead of vague consulting and open-ended projects, The Friction Fix gives you a defined framework and a tangible outcome. In as little as four weeks, you’ll know exactly where you’re leaking efficiencies, how much they’re costing you, and get practical steps with an action plan to fix them.

Just £2,999 + VAT (paid upfront)

Peace of Mind, At Last

This isn’t just theory, and it’s certainly not just more consulting. It’s a clear set of deliverables you can hold in your hands and put into action. At the end of the process, you’ll walk away with:

Efficiency Report

A detailed breakdown of where your processes are slowing you down

Benchmark Score

A simple benchmark to measure and track your progress over time.

Action Roadmap

A practical, prioritised plan of quick wins and future improvements.

“The Referrals App has transformed how we process referrals at Psychiatry-UK. The team worked with at an impressive rate, and their knowledge and support was crucial...”

Laura Sawyer · Psychiatry-UK

They have the perfect combination of expertise, patience and humour that makes working together easy. They are creative with solutions to problems and flexible...”

Jenni Field · Redefining Comms

Your Questions, Answered

Time, cost, outcomes – they’re the questions every business leader has. We’ve built The Friction Fix to give you clarity, not confusion. Here are the answers to what’s likely on your mind.

How is this different from consulting?

Traditional consulting is open-ended and often vague. FrictionFix is fixed-price, fixed-scope, and outcome-driven. You’re not buying hours; you’re buying clarity, a report, and a roadmap you can act on immediately.

Do I need technical knowledge?

Not at all. We lead the process and translate everything into plain English. Whether you’re operations-focused or non-technical, you’ll leave with recommendations that make sense and can be actioned straight away.

What happens after the The Friction Fix?

You’ll have a clear action roadmap so you can implement improvements yourself or with your existing partners. If you’d like help beyond that, we can support with implementation, but there’s no obligation.

How long does it take?

Most Friction Fix projects are completed within 3–4 weeks. We focus on delivering clarity fast, without months of meetings or disruption to your team.

What if we’re already “pretty efficient”?

Even the best-run businesses leak efficiency. The Friction Fix gives you proof, through your Efficiency Report and Benchmark Score, so you can see where you are at today and where hidden gains still exist.

Is this just for large businesses?

No. The Friction Fix is designed for small and mid-sized businesses where every hour saved makes a real difference. It’s light-touch, focused, and built to deliver value quickly.

Will this take up a lot of my time?

No. We know your team is already busy. The Friction Fix is designed to be light on your time. We’ll need a couple of short sessions with key people to understand your processes, then we do the heavy lifting. In total, expect just a few hours of your time spread across the 3–4 week process.

Go from Friction to Flow with,

The Friction Fix.

Instead of vague consulting and open-ended projects, The Friction Fix gives you a defined framework and a tangible outcome. In as little as four weeks, you’ll know exactly where you’re leaking efficiencies, how much they’re costing you, and get practical steps with an action plan to fix them.

Just £2,999 + VAT (paid upfront)

© Adapt Digital Ltd. All rights reserved.

Rising costs? Clunky processes? It's time to refine.

The Friction Fix is a fixed-price service that gives you a clear roadmap to solve them.

Book Your Intro Call

The Hidden Cost of “Good Enough”

Every day your team wrestles with spreadsheets, double entry, and clunky processes. They “work”, but only just. The real cost isn’t the time wasted, it’s the momentum, focus, and profit leaking out of your business.

Spreadsheet Chaos

What feels like “just admin” quickly adds up. Every formula fixed and tab duplicated is time your team could be using to create value, not shuffle cells.

Endless Copy-Paste

Moving data between systems isn’t just boring, it’s risky. Mistakes creep in, time disappears, and your processes start to feel more manual than modern.

Processes Nobody Owns

When workflows “just about work,” no one touches them. Creating bottlenecks that nobody fixes, everyone works around, and productivity erodes.

Go from Friction to Flow with,

The Friction Fix.

Instead of vague consulting and open-ended projects, The Friction Fix gives you a defined framework and a tangible outcome. In as little as four weeks, you’ll know exactly where you’re leaking efficiencies, how much they’re costing you, and get practical steps with an action plan to fix them.

Just £2,999 + VAT (paid upfront)

Peace of Mind, At Last

This isn’t just theory, and it’s certainly not just more consulting. It’s a clear set of deliverables you can hold in your hands and put into action. At the end of the process, you’ll walk away with:

Efficiency Report

A detailed breakdown of where your processes are slowing you down

Benchmark Score

A simple benchmark to measure and track your progress over time.

Action Roadmap

A practical, prioritised plan of quick wins and future improvements.

“The Referrals App has transformed how we process referrals at Psychiatry-UK. The team worked with at an impressive rate, and their knowledge and support was crucial...”

Laura Sawyer · Psychiatry-UK

They have the perfect combination of expertise, patience and humour that makes working together easy. They are creative with solutions to problems and flexible...”

Jenni Field · Redefining Comms

Your Questions, Answered

Time, cost, outcomes – they’re the questions every business leader has. We’ve built The Friction Fix to give you clarity, not confusion. Here are the answers to what’s likely on your mind.

How is this different from consulting?

Traditional consulting is open-ended and often vague. FrictionFix is fixed-price, fixed-scope, and outcome-driven. You’re not buying hours; you’re buying clarity, a report, and a roadmap you can act on immediately.

Do I need technical knowledge?

Not at all. We lead the process and translate everything into plain English. Whether you’re operations-focused or non-technical, you’ll leave with recommendations that make sense and can be actioned straight away.

What happens after the The Friction Fix?

You’ll have a clear action roadmap so you can implement improvements yourself or with your existing partners. If you’d like help beyond that, we can support with implementation, but there’s no obligation.

How long does it take?

Most Friction Fix projects are completed within 3–4 weeks. We focus on delivering clarity fast, without months of meetings or disruption to your team.

What if we’re already “pretty efficient”?

Even the best-run businesses leak efficiency. The Friction Fix gives you proof, through your Efficiency Report and Benchmark Score, so you can see where you are at today and where hidden gains still exist.

Is this just for large businesses?

No. The Friction Fix is designed for small and mid-sized businesses where every hour saved makes a real difference. It’s light-touch, focused, and built to deliver value quickly.

Will this take up a lot of my time?

No. We know your team is already busy. The Friction Fix is designed to be light on your time. We’ll need a couple of short sessions with key people to understand your processes, then we do the heavy lifting. In total, expect just a few hours of your time spread across the 3–4 week process.

Go from Friction to Flow with,

The Friction Fix.

Instead of vague consulting and open-ended projects, The Friction Fix gives you a defined framework and a tangible outcome. In as little as four weeks, you’ll know exactly where you’re leaking efficiencies, how much they’re costing you, and get practical steps with an action plan to fix them.

Just £2,999 + VAT (paid upfront)

© Adapt Digital Ltd. All rights reserved.